Accessibility Statement – Purrbobbin Co.

Effective Date: September 6, 2026

Purrbobbin Co. is committed to providing a website experience that is accessible and usable for as many people as reasonably possible, including individuals with disabilities.

Purrbobbin Co. is an independent creative business offering handmade cat toys, accessories, and related products through www.purrbobbin.com (the “Site”).

We recognize that people access websites using a wide variety of devices, browsers, assistive technologies, accessibility tools, and personal settings. We aim to make www.purrbobbin.com welcoming, understandable, and reasonably accessible to all visitors.

Our Commitment to Accessibility

We believe customers should be able to browse our products, access important product and safety information, review our policies, and use our Site regardless of ability or the technology they use to access the internet.

Accessibility is an ongoing process rather than a one-time project.

As www.purrbobbin.com grows and new products, pages, features, plugins, services, and technologies are added, we intend to continue reviewing the Site and making reasonable improvements to its accessibility and usability.

Accessibility Efforts

We make reasonable efforts to support accessibility and usability throughout www.purrbobbin.com.

Depending on the content or feature involved, these efforts may include:

  • Using clear and readable text

  • Organizing pages with headings and logical content structure

  • Maintaining consistent navigation where reasonably possible

  • Using descriptive page and product titles

  • Providing meaningful text for buttons and links where reasonably possible

  • Maintaining reasonable color contrast

  • Avoiding unnecessarily complicated navigation

  • Designing pages to function across commonly used screen sizes

  • Supporting keyboard navigation where reasonably possible

  • Using alternative text for meaningful images where appropriate

  • Structuring product information so that important details are available in written form

  • Providing important pet-safety information in text rather than solely through graphics

  • Avoiding reliance on color alone to communicate essential information where reasonably possible

  • Maintaining compatibility with commonly used browsers and devices

  • Reviewing accessibility when making significant Site changes

Because www.purrbobbin.com is an evolving ecommerce website, the specific accessibility features available may change as the Site develops.

Images and Alternative Text

Purrbobbin Co. is a highly visual brand, and our Site may contain original artwork, illustrations, fabric designs, product images, graphics, photographs, and other visual content.

Where reasonably appropriate, we aim to provide alternative text or other descriptive information for images that communicate meaningful information.

Some images may be decorative and may not require detailed alternative descriptions.

Product pages are also intended to provide important purchasing and safety information in written form so that essential information is not communicated solely through images.

Product Artwork and Visual Designs

Many Purrbobbin Co. products feature detailed original artwork, repeating patterns, illustrations, seasonal designs, colors, and other visual elements.

Because artwork can contain substantial visual detail, an alternative-text description may not communicate every visual characteristic contained in an image.

If you need additional information about the appearance of a product, fabric design, color, pattern, or other visual feature in order to make a purchasing decision, please contact us at legal@purrbobbin.com and we will make reasonable efforts to provide additional information.

Product Information

We aim to provide important product information in a clear and understandable format.

Depending on the product, this may include information concerning:

  • Product type

  • Approximate dimensions

  • Available fabric options

  • Available designs

  • Catnip options

  • Bell options

  • Crinkle options

  • Materials

  • Product features

  • Care information

  • Pet-safety information

  • Supervision recommendations

  • Shipping information

  • Other information relevant to purchasing or using the product

Customers who need clarification about a product are welcome to contact us before purchasing.

Product Safety Information

Because Purrbobbin Co. sells pet products, safety information is an important part of our Site.

We aim to provide significant product-safety warnings and instructions in written form rather than relying exclusively on photographs, icons, color, or visual graphics.

Important safety information may include instructions concerning:

  • Supervision during pet play

  • Inspecting toys before and during use

  • Removing damaged toys

  • Exposed stuffing or internal components

  • Bells

  • Crinkle materials

  • Loose thread

  • Torn or frayed fabric

  • Catnip

  • Destructive chewing or play

  • Appropriate product use

  • Foreign-object ingestion concerns

  • Other safety considerations

Customers should review the Product Safety & Use Disclaimer and any product-specific safety information before allowing a pet to use a Purrbobbin Co. product.

If you have difficulty accessing product-safety information on the Site, please contact us.

Product Options and Selections

Certain Purrbobbin Co. products may include selectable options such as:

  • Fabric or design

  • Catnip

  • Crinkle material

  • Bells

  • Other product features

We aim to present these selections in a reasonably understandable format.

If you have difficulty identifying or selecting an available product option because of an accessibility issue, please contact us before completing your order.

We will make reasonable efforts to explain the available selections or assist you in understanding the information needed to place your order.

Keyboard Navigation

We aim for important areas of www.purrbobbin.com to be reasonably usable through standard keyboard navigation where supported by the Site's underlying technology.

Certain third-party tools, plugins, payment interfaces, or embedded features may behave differently depending on the browser, device, or assistive technology being used.

If you encounter a feature that you cannot reasonably access using a keyboard, please contact us so that we can investigate the issue.

Screen Readers and Assistive Technology

www.purrbobbin.com is built using modern website and ecommerce technologies intended to work across commonly used devices and browsers.

We make reasonable efforts to structure our own Site content in ways that support assistive technologies.

However, compatibility can vary depending on:

  • Screen reader software

  • Browser

  • Operating system

  • Device

  • Browser extensions

  • Accessibility settings

  • Third-party website components

  • Ecommerce software

  • Payment interfaces

  • Security tools

  • Other technologies outside Purrbobbin Co.'s direct control

If you experience difficulty using www.purrbobbin.com with assistive technology, please contact us.

Text Size and Browser Controls

Most modern browsers and devices provide accessibility controls that may allow visitors to:

  • Increase or decrease text size

  • Zoom into a webpage

  • Adjust contrast

  • Use built-in screen readers

  • Enable voice controls

  • Adjust display settings

  • Change other accessibility preferences

Purrbobbin Co. does not control these browser or device features, but we aim to design the Site so that commonly used accessibility settings can be used where reasonably possible.

Color and Contrast

Purrbobbin Co. is an art-focused brand, so color is an important part of our products, artwork, fabric designs, and visual identity.

We nevertheless aim to maintain reasonable readability and contrast for functional Site elements and important written information.

We also aim not to rely exclusively on color to communicate essential instructions or information where reasonably possible.

Please understand that colors appearing in product images may vary depending on a visitor's:

  • Monitor

  • Screen settings

  • Device

  • Brightness settings

  • Accessibility settings

  • Display technology

If distinguishing between product colors or designs is important to your purchase and the images are not sufficiently clear to you, please contact us for additional information.

Forms and Checkout

www.purrbobbin.com uses forms and ecommerce functionality for activities such as:

  • Shopping cart management

  • Checkout

  • Payment processing

  • Customer accounts, when available

  • Product option selection

  • Contact or customer-service functions

We aim to keep these processes reasonably understandable and usable.

Some portions of checkout or payment processing may be provided by third-party technologies and may therefore have accessibility features or limitations outside Purrbobbin Co.'s direct control.

If an accessibility issue prevents you from understanding or completing a checkout process, please contact us and we will make reasonable efforts to help identify an alternative way to provide the information you need.

We will not ask you to send complete payment-card information through ordinary email.

Customer Accounts

If www.purrbobbin.com offers customer account functionality, we aim for basic account functions to be reasonably usable with common accessibility technologies where supported by the underlying ecommerce system.

Account functions may include:

  • Signing in

  • Viewing orders

  • Updating basic account information

  • Managing saved addresses

  • Accessing order history

  • Other customer functions

If you experience an accessibility barrier involving your account, please contact us.

Policies and Important Information

Purrbobbin Co. maintains important policies and notices concerning our Site and products.

These may include:

  • Terms of Service

  • Privacy Policy

  • Your Privacy Rights

  • Cookie Policy

  • Data Security

  • Product Safety & Use Disclaimer

  • DMCA & Copyright Policy

  • Shipping Policy

  • Return and Refund Policy

  • Other applicable notices

We aim to provide these policies primarily as readable text rather than only as images or downloadable graphics.

If you have difficulty accessing or understanding an important policy because of an accessibility issue, please contact us.

Third-Party Services and Content

Some portions of www.purrbobbin.com rely on technology, content, or services provided by third parties.

These may include:

  • Payment processors

  • Ecommerce technology

  • Website plugins

  • Hosting services

  • Security services

  • Analytics services

  • Shipping or tracking integrations

  • Embedded tools or features

  • Other services used to operate the Site

Purrbobbin Co. does not have complete control over the design, programming, accessibility features, or accessibility limitations of independent third-party services.

We aim to work with established service providers where reasonably practical, but we cannot guarantee the accessibility of every third-party platform, tool, interface, or service.

If you experience an accessibility problem involving a third-party feature used through www.purrbobbin.com, you are still welcome to contact us.

We will make reasonable efforts to determine whether we can assist or provide an alternative method of accessing the relevant information or service.

Shipping Carrier Websites

Customers may sometimes need to access tracking information through the website of an independent shipping carrier.

Shipping carriers are independent third parties, and Purrbobbin Co. does not control the accessibility of their websites, applications, tracking systems, or customer-service platforms.

If you are unable to access tracking information provided with your Purrbobbin Co. order, you may contact us at legal@purrbobbin.com and we can make reasonable efforts to provide the tracking information available to us.

Purrbobbin Co. generally has access to the same tracking information supplied by the shipping carrier and does not have access to private or additional carrier tracking information unavailable to customers.

Mobile and Small-Screen Accessibility

Visitors may access www.purrbobbin.com through desktop computers, laptops, tablets, phones, and other devices.

We aim for important Site content to remain reasonably usable across common screen sizes.

The way certain menus, buttons, forms, product galleries, or checkout features appear may change depending on screen size or device orientation.

If important information or functionality becomes inaccessible on a particular device, please let us know.

Zoom and Magnification

Visitors who use browser zoom, screen magnification software, or enlarged text settings may experience changes in how Site content is displayed.

We aim to structure pages so that essential information remains reasonably accessible when commonly used zoom or magnification tools are used.

However, extreme magnification levels or combinations of browser and device settings may affect page layout.

If magnification makes important information difficult to access, please contact us and we will make reasonable efforts to provide that information another way.

Links and Buttons

Where reasonably possible, we aim to use link and button text that communicates its function or destination.

We try to avoid relying solely on vague descriptions such as “click here” where more descriptive text would provide meaningful context.

Some third-party features may generate interface elements automatically, and Purrbobbin Co. may have limited control over those elements.

Headings and Page Structure

We aim to organize significant Site content using headings and logical sections where reasonably appropriate.

Structured content can help visitors:

  • Scan pages

  • Understand relationships between sections

  • Navigate using assistive technologies

  • Locate specific product information

  • Locate policy or safety information

The exact heading structure may vary depending on the page and the underlying website technology.

Forms and Labels

Where reasonably possible and within our control, we aim to provide understandable labels or instructions for important Site forms.

Forms may include:

  • Checkout information

  • Shipping information

  • Billing information

  • Product selections

  • Customer account forms

  • Contact forms

  • Other ecommerce functions

If a form does not clearly communicate what information is required, please contact us.

Error Messages

Where reasonably supported by the Site's ecommerce or form technology, we aim for error messages to provide useful information about what needs to be corrected.

Examples may include:

  • Missing required information

  • Incorrectly formatted information

  • Invalid payment information

  • Address-related issues

  • Product-selection issues

Some error messages are generated by third-party software and may not be fully controlled by Purrbobbin Co.

Ongoing Accessibility Improvements

Accessibility standards, technologies, devices, and best practices continue to evolve.

Purrbobbin Co. may periodically review and update the Site as we:

  • Add new products

  • Add new pages

  • Modify our Site design

  • Update ecommerce functionality

  • Change plugins or integrations

  • Change payment or checkout technologies

  • Add new product options

  • Update product-safety information

  • Receive accessibility feedback

  • Identify usability problems

We may make accessibility improvements as issues are identified and as reasonably practical for our Site and business.

Accessibility Is a Shared Technology Environment

A visitor's experience on www.purrbobbin.com can be affected by technology that Purrbobbin Co. does not control.

This may include:

  • Browser

  • Operating system

  • Device

  • Assistive technology

  • Screen reader

  • Browser extensions

  • Security software

  • Internet connection

  • Accessibility settings

  • Third-party payment interfaces

  • Third-party ecommerce tools

For this reason, we cannot guarantee that every combination of hardware, software, browser, device, and assistive technology will produce an identical experience.

If a particular combination creates an accessibility problem, please let us know so we can determine whether there is something within our control that can reasonably be improved.

Need Assistance?

If you experience difficulty:

  • Accessing content

  • Reading product information

  • Understanding product options

  • Accessing pet-safety information

  • Navigating www.purrbobbin.com

  • Completing a purchase

  • Accessing tracking information

  • Using another part of the Site because of an accessibility issue

please contact us.

We will make reasonable efforts to:

  • Understand the accessibility problem

  • Provide the information you need in another reasonable format when possible

  • Help you locate product or policy information

  • Explain product options

  • Provide additional written descriptions of artwork or products

  • Assist with an accessibility-related Site issue

  • Investigate Site features that may not be functioning as intended

  • Consider reasonable improvements when an accessibility barrier is identified

Email: legal@purrbobbin.com

When contacting us, it is helpful if you include:

  • The page or feature you were attempting to use

  • The web address of the affected page, when available

  • A description of the problem

  • The browser or device you were using, if relevant

  • The assistive technology you were using, if applicable

  • The information you were trying to access

You are not required to disclose a disability, diagnosis, or medical condition in order to report an accessibility problem or request assistance.

Please provide only the information reasonably necessary for us to understand and address the issue.

Accessibility Feedback

We welcome reasonable feedback about the accessibility and usability of www.purrbobbin.com.

If you identify an accessibility barrier, please contact legal@purrbobbin.com.

We may use accessibility feedback to identify areas of the Site that could benefit from future improvements.

Alternative Access to Information

If information on www.purrbobbin.com is not accessible to you in its current format, please contact us and identify the information you are trying to access.

Where reasonably possible, we will attempt to provide the relevant information through an alternative method or format.

Depending on the information involved, this may include:

  • Providing a written explanation

  • Clarifying a product option

  • Describing a product image or fabric design

  • Providing product dimensions or features in text

  • Repeating or clarifying safety instructions

  • Providing policy information through email

  • Helping identify information already available elsewhere on the Site

The appropriate alternative will depend on the type of content involved and what is reasonably available to us.

Assistance With Product Appearance

Because our products frequently feature original artwork and patterned fabric, a customer may occasionally need more detailed information about a visual design than can reasonably be communicated through an image alone.

If you need help distinguishing between designs, colors, patterns, or other product appearance details, please contact us.

We will make reasonable efforts to provide a written description sufficient to help you make an informed purchasing decision.

Assistance With Product Safety Information

If you cannot access or understand safety instructions associated with a product because of an accessibility issue, please contact us before using the product.

We will make reasonable efforts to provide the relevant safety information in an alternative written format.

Important pet-safety instructions should not be ignored because the original format is difficult to access.

No Retaliation for Accessibility Requests

Purrbobbin Co. will not intentionally refuse service or treat a customer adversely merely because the customer requests reasonable accessibility assistance or reports an accessibility issue.

Customers remain subject to the same applicable:

  • Product policies

  • Payment policies

  • Shipping policies

  • Return and refund policies

  • Safety requirements

  • Terms of Service

  • Other Site policies

Requesting accessibility assistance does not affect a customer's rights under applicable law.

Accessibility Requests and Personal Information

When contacting us for accessibility assistance, you do not need to provide medical records or disclose a diagnosis.

Please provide only enough information for us to understand:

  • What you were trying to access

  • What accessibility problem occurred

  • What information or assistance you need

Any personal information you provide will be handled in accordance with our Privacy Policy and other applicable privacy notices.

Accessibility and Pet Safety

Accessibility accommodations do not change the safety requirements applicable to Purrbobbin Co. pet products.

All customers and caregivers should review applicable safety information and follow instructions regarding:

  • Supervision

  • Inspection

  • Removal of damaged toys

  • Exposed internal components

  • Pet ingestion risks

  • Catnip

  • Bells

  • Crinkle material

  • Loose thread

  • Other product-specific safety considerations

If an accessibility issue prevents you from obtaining or understanding applicable safety information, please contact us before providing the product to an animal.

Updates to This Accessibility Statement

We may revise this Accessibility Statement as www.purrbobbin.com changes or as we make accessibility improvements.

Updates may reflect changes in:

  • Website design

  • Ecommerce technology

  • Products

  • Product options

  • Safety information

  • Third-party integrations

  • Accessibility practices

  • Applicable legal requirements

When this statement is revised, the updated version may be posted on www.purrbobbin.com with a revised effective or updated date.

Contact Information

For accessibility questions, feedback, or assistance using www.purrbobbin.com, please contact:

Purrbobbin Co.
Email: legal@purrbobbin.com
Website: www.purrbobbin.com

Business and Brand Information

Purrbobbin Co. is an independent creative business specializing in handmade cat toys and accessories featuring original artwork and designs created by the artists behind the business.

Our products may include cat kickers, catnip toys, crinkle toys, toys containing bells, seasonal collections, accessories, and other handmade cat-related products introduced over time.

This Accessibility Statement applies to www.purrbobbin.com and may be revised as the Site, business, products, and technologies change.